Privacy Policy

Last updated: August 9, 2026

CyberXDelta ("we," "our," or "us") operates the cyberxdelta.com website and associated platforms (Academy, Certifications, Consulting, AppPilot). This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website and use our services.

1. Information We Collect

We may collect information you provide directly and information collected automatically:

• Personal Information: Name, email address, phone number, company name, job title, and any information you submit through our contact form or registration processes.
• Account Information: When you register for training or certifications, we collect login credentials, payment details (processed securely via third-party payment processors), and course enrollment data.
• Automatically Collected Information: IP address, browser type, operating system, referring URLs, pages viewed, time spent on pages, and other usage data collected through cookies and similar technologies.

2. How We Use Your Information

We use the information we collect to:

• Provide, operate, and maintain our website and services.
• Process your contact form submissions and respond to your inquiries.
• Manage your training enrollments, certifications, and consulting engagements.
• Send administrative information, course updates, and service-related communications.
• Send marketing communications (with your consent, where required by law).
• Improve and personalize your experience on our platforms.
• Analyze usage trends and optimize our website performance.
• Detect, prevent, and address technical issues and security threats.
• Comply with legal obligations and enforce our terms.

3. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your experience. Cookies are small data files stored on your device. You can instruct your browser to refuse all cookies, though some features of our site may not function properly without them.

We use essential cookies for site functionality and analytics cookies (such as Google Analytics) to understand how visitors interact with our website.

4. How We Share Your Information

We do not sell your personal information. We may share your data with:

• Service Providers: Third-party vendors who assist with hosting, payment processing, email delivery, analytics, and other operational services.
• Partner Platforms: When you enroll in courses or certifications through our ecosystem platforms (Academy, Certifications, Consulting, AppPilot), relevant data is shared with those platforms to deliver the service.
• Legal Requirements: If required by law, regulation, legal process, or governmental request.
• Business Transfers: In connection with a merger, acquisition, or sale of assets, with appropriate notice to affected users.

5. Data Security

We implement industry-standard security measures including SSL/TLS encryption, access controls, and regular security audits. However, no method of transmission over the Internet is 100% secure, and we cannot guarantee absolute security.

6. Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes described in this policy, unless a longer retention period is required or permitted by law. Contact form submissions are retained for up to 12 months. Account data is retained for the duration of your account plus 24 months after deletion.

7. Your Rights

Depending on your location, you may have the right to:

• Access the personal information we hold about you.
• Request correction of inaccurate data.
• Request deletion of your personal data.
• Object to or restrict processing of your data.
• Data portability — receive your data in a structured, machine-readable format.
• Withdraw consent at any time (where processing is based on consent).

To exercise any of these rights, contact us at support@cyberxdelta.com.

8. International Data Transfers

CyberXDelta operates globally across 20+ countries. Your information may be transferred to and processed in countries other than your own. We ensure appropriate safeguards are in place for such transfers, including standard contractual clauses where required.

9. Children's Privacy

Our services are not directed to individuals under the age of 16. We do not knowingly collect personal information from children. If you believe we have collected data from a child, please contact us immediately.

10. Third-Party Links

Our website may contain links to third-party platforms (Academy, Certifications, Consulting, AppPilot, LinkedIn, YouTube, Instagram). We are not responsible for the privacy practices of these external sites. We encourage you to review their privacy policies.

11. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new policy on this page and updating the "Last updated" date. Your continued use of our services after changes constitutes acceptance of the updated policy.

12. Chat Widget

Our website includes an optional chat widget that allows you to communicate with our AI assistant and, when requested, connect with a human team member. When you use the chat widget:

• Conversation data is stored temporarily in your browser's session storage and is cleared when you close the tab or browser.
• Contact information (name and email) is captured only when you voluntarily provide it during a conversation and is delivered to our team via email for follow-up.
• Conversations may be logged to improve service quality. A consent notice is displayed when you first open the chat.
• We do not use the chat widget to track your browsing behavior across other pages or third-party sites.

Chat widget data is processed in accordance with this Privacy Policy. For questions about data collected through the chat, contact us at support@cyberxdelta.com.

13. Contact Us

If you have questions about this Privacy Policy or our data practices, contact us at:

CyberXDelta
Email: support@cyberxdelta.com
Website: cyberxdelta.com